Brook Preloader
Connect With Us

Bengaluru - India
PVR Towers, 3rd Floor, Sri. M. Visveswaraya Road, Opp. RTO Office, Near Devarachikkanahalli, BDA Layout BTM 4th Stage, Bengaluru, 560076

info@keabis.com

Digital Business Support Platform

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis

Helpdesk

Management

Keabis Helpdesk Management System is your solution for delivering exceptional customer support experiences seamlessly, regardless of your location. With its intuitive features and robust capabilities, Keabis enables you to run support operations efficiently while engaging with your customers effectively.
Start
Your
Free Trial
icon

Unified Ticketing System

Bring customer requests to a single window, allowing your team to manage support tickets efficiently and prioritize customer inquiries effectively.

icon

Improved Response and Resolution Rates

Boost customer satisfaction with higher response and resolution rates, ensuring timely and effective resolution of customer issues.

icon

Automated Support

Streamline support processes for recurring issues by automating responses and solutions, reducing manual intervention and saving valuable time.

icon

Self-Service Options

Empower customers to find answers and resolve issues independently with self-service options, enhancing user experience and reducing support ticket volume.

icon

Real-Time Insights

Gain valuable insights into support performance with real-time analytics, enabling you to make data-driven decisions and continuously improve service quality.

icon

Defined TAT (Turnaround Time)

Define turnaround times for each issue type, ensuring prompt and efficient handling of customer inquiries and concerns.

icon

Team Performance Tracking

Track the performance of your support team with detailed metrics and KPIs, facilitating accountability and fostering continuous improvement.

icon

Multi-Platform Accessibility

Access Keabis Helpdesk Management System from web browsers, Android, and iOS devices, ensuring flexibility and convenience for your team members.

icon

Standalone QR Code Access

Provide access to the helpdesk system via standalone QR codes for users who may not have direct access to the application, ensuring inclusivity and accessibility.

icon

Interactive Dashboard and Insights

Monitor support operations with an interactive dashboard, providing comprehensive insights into ticket status, team performance, and customer satisfaction metrics.